Tenants' handbook

Tenants HandbookThe Tenants' Handbook has been completely re-written and has the new Tenant Approved Logo! It is produced to help you understand the services we provide. It contains useful information about the Company, services available and about your rights and responsibilities. It is intended to act as a guide only and does not form part of your tenancy agreement, which is the legal document covering the terms and conditions of your tenancy.

We have tried to include as much information as possible but if you would like to know anything else do not hesitate to contact us. We hope that you will be happy in your home and that you will be pleased with the services provided by your new landlord.

If you would like to discuss the Tenants' Handbook please contact us on 01822 813770.



We have made amendments to our services since the production of this handbook! Please see the link below for an amendments sheet that details the changes. This should be read together with the Handbook.

Amendments sheet (PDF)